Security Networks announces the appointment of Jack O’Brien to Vice President of Operations for its Marlin Central Monitoring unit. O’Brien will oversee all operational activities of the central station; direct technology upgrades, integration, and performance of all of the company’s call centers and provide operational support to business development activities. “We are excited to have O’Brien join our senior management team,” said Richard Perry, president of Security Networks. “Jack brings a wealth of experience in helping other organizations in the development of call center certifications, training programs and customer retention programs.” O’Brien has over 25 years of experience in the security industry including 12 years with Wells Fargo as a general manager before joining ADT as general manager of the customer service center for the greater New York region. He has also held positions as director of the Rollins National Center in Atlanta and later director of North American Services at Siemens.
Provided by 'The Handshake,' The Official Publication of the Alarm Association of Florida